FAQ - Companion 2
Companion 2
FAQ
Q. Is there any ON/OFF switch present in keyboard and mouse?
A. As far keyboard as concern ON/OFF switch not present but you can wake up keyboard by pressing number lock when it is in sleep mode.Mouse has an inbuilt ON/OFF switch, which is present in back side of the mouse.
Q. When dongle is connected my keyboard is working and mouse is not working?
A. The product might require a fresh synchronization, please follow the below steps.MOUSE – When you insert a battery in mouse it will start with red color LED blinking and get off in 2-3 seconds, please press and hold scroll button and right click button for 2-3 sec when green LED starts blinking , please release the buttons and insert the dongle in USB port.
KEYBOARD – When you insert a battery on keyboard slot green LED in front will start blink for 1-3 sec and stops, later please press connect button while you inserting dongle with a long green color LED blink it will start pairing with the dongle.