The Service arm of Zebronics India Pvt Ltd (ZEBCARE) warrants your product against any tech defect related to its components/software/user interface when purchased directly from Zebronics or its authorized reseller.
This policy ensures you a trouble free and relaxed support system with clarity of operation.
We request you to go through below mentioned detailed version of warranty policy.
OUT OF WARRANTY (OOW)
ZEBRONICS RANGE OF IT PRODUCTS |
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ADD ON CARDS | 1 Year | ||
BARCODE SCANNER | 1 Year | ||
CPU COOLING FAN | 1 Year | ||
HEADPHONES | 1 Year | ||
KEYBOARD & MOUSE | 1 Year | ||
LASER PRINT CARTRIDGES | 1 Year ( until Toner refilled) | ||
LED PROJECTORS | 1 Year (6 months or 500 hours whichever earlier on projector lamp) | ||
MONITORS (A SERIES) | 3 Years (1st year - onsite* ; 2nd and 3rd year - in-house ) | ||
MONITORS (V & E SERIES) | 1 Year - in-house warranty only V & E series consists of monitor from 15" to 24" |
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MOTHERBOARDS 945G, G31, G41,Z31, Z41 (775 sockets) | 1 Year |
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MOTHERBOARDS H55, H61, H81 (above 775 socket) | 2 Years | ||
MOTHERBOARDS H310, H110 D4 | 3 Years | ||
POWER STRIP/EXTENSION CORD | 1 Year | ||
POWER SUPPLY - ECONOMY SERIES | 2 Years | ||
POWER SUPPLY (EXCEPT ECONOMY SERIES) | 3 Years | ||
TV TUNERS | 1 Year | ||
UNINTERRUPTIBLE POWER SUPPLY (UPS) | 2 Years ( 1st year on - site* 2nd year in-house) (1 year warranty on battery) | ||
WEB CAMERA | 1 Year | ||
ALL ACCESSORY (REMOTE, ADAPTOR, CABLE ETC) | Testing warranty | ||
CABINETS | Testing warranty(only on cooling fan & ports) | ||
CARD READERS | Testing Warranty | ||
SOLID STATE DRIVE (SSD) | 3 Years | ||
DRAM | 3 years warranty | ||
UPS FOR ROUTER | 1 Year | ||
CFL UPS | 1 year | ||
LAMINATOR | 1 year | ||
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INDOOR SMPS | 1 Year | ||
FUSED & RAIN PROOF SMPS | 2 Years | ||
CAMERA (HD & IP) | 2 Years | ||
DVR/NVR/XVR | 2 Years | ||
VIDEO DOOR PHONE | 1 Year | ||
UNINTERRUPTIBLE POWER SUPPLY (UPS) | 2 Years ( 1st year on - site* 2nd year in-house) (1 year warranty on battery) | ||
POE SWITCHES | 2 Years | ||
SMART BOT/ IR BLASTER | 1 Year | ||
SMART PLUGS | 1 Year | ||
SMART WIFI CAMERA | 1 Year | ||
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HEADPHONES | 1 Year | ||
PORTABLE SPEAKERS | 1 Year | ||
BLUETOOTH EARPHONES | 1 Year | ||
POWER BANKS | 6 months | ||
WEARABLE DEVICES (WATCHES / BANDS) | 1 Year | ||
CHARGING CABLES | 6 months | ||
MOBILE ADAPTORS | 6 months | ||
WIRED EARPHONES | 6 months | ||
CAST SCREEN DEVICES | 1 Year | ||
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SMF BATTERIES (LESS THAN 10AH CAPACITY) | 1 year | ||
SMF BATTERIES (MORE THAN 10AH CAPACITY) | 2 years | ||
ONLINE UPS | 2 Years (onsite) (1 year warranty on inbuilt battery model) | ||
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GAMING KEYBOARD MOUSE COMBO | 1 Year | ||
GAMING HEADPHONE | 1 Year | ||
GAMING KEYBOARD | 1 Year | ||
GAMING MICROPHONE | 1 Year | ||
GAMING MOUSE | 1 Year | ||
GAMING POWER SUPPLY | 3 Years | ||
GRAPHICS CARDS | 3 Years | ||
GAMING CHAIR | 1 Year (on site)(only on panel frame and parts, no warranty on cushions) | ||
JOYSTICK | 1 Year | ||
GAMING MOUSE PAD | 3 months (only on RGB lights) | ||
GAMING CABINETS | 3 months (only on RGB lights & fans) | ||
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HDMI CABLES | 1 Year | ||
DVI to DVI cable | 1 year | ||
HDMI to DVI cable | 1 year | ||
LAPTOP ADAPTOR | 1 Year | ||
LAPTOP COOLING PAD | 1 Year | ||
MULTIPORT ADAPTORS | 1 Year | ||
USB MINI HUB | 1 Year | ||
USB WIFI DONGLE | 1 Year | ||
LAPTOP DISPLAY SCREEN | 1 year | ||
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2.1 SUBWOOFER | 1 Year (onsite only at dealer place) | ||
2.2 SUBWOOFER | 1 Year (onsite only at dealer place) | ||
4.1 SUBWOOFER | 1 Year (onsite only at dealer place) | ||
SOUND BARS (less than juke bar 4000) | 1 Year (onsite only at dealer place) | ||
MINI TROLLEY SPEAKERS | 1 Year (onsite only at dealer place) | ||
5.1 SUBWOOFER | 1 Year (onsite upto customer place) | ||
5.2 SUBWOOFER | 1 Year (onsite upto customer place) | ||
DJ SPEAKERS | 1 Year (onsite upto customer place) | ||
SOUND BARS (juke bar 4000 & above) | 1 Year (onsite upto customer place) | ||
TOWER SPEAKERS | 1 Year (onsite upto customer place) | ||
TROLLEY SPEAKERS | 1 Year (onsite upto customer place) | ||
DVD PLAYER | 1 Year | ||
OPTICAL CABLE | 6 months | ||
TELEVISION (32"/43"/55") | 1 year onsite | ||
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INFRARED THERMOMETER | 1 Year | ||
FINGERTIP PULSE OXIMETER | 1 Year | ||
DISINFECT FOGGING GUN | 6 months | ||
UV SANITIZER BOX | 3 months | ||
MULTIPURPOSE ATOMIZER | 3 months | ||
OXYGEN CONCENTRATOR | 1 Year | ||
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HAIR TRIMMERS | 1 Year | ||
OTHER PRODUCTS | 3 months | ||
ACCESSORIES (MICROPHONE, REMOTE , CHARGING CABLE ETC.) | 3 months |
FEW DEFECT DEFINITIONS/CONDITIONS |
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Monitor Defect Pixel limitation |
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3(Bright pixels) +3 (Dark pixels) = 6 (Total pixels); (Monitor containing less pixel defect then 6 pixels, does not fall under defect category) |
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What is Bright and Dark Pixel? |
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An imperfection may appear on the screen if either the pixel or sub-pixel is stuck always ON; a bright pixel on a dark background, or it is stuck always OFF; a dark pixel on a bright background. |
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SMF Battery warranty will be null and void under below circumstances |
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Deep discharge; less than 9V |
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Battery found in bulge form |
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Reverse charge / Over Charge |
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Battery terminal found soldered, etc |
Zebronics is not responsible for damage arising from failure to following instructions relating to the product's usage.
This Limited Warranty applies only to the product manufactured by or for Zebronics, that can be identified by the "Zebronics" trademark, trade name, or logo affixed to it.
The Limited Warranty does not apply to any (a) Damage due to acts of nature or God, for example, lightning strikes, tornadoes and the like; (b) Negligence; (c) Commercial use; (d) Modifications to any part of the Product; (e) Damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (f) Damage caused by operating the Product outside the permitted or intended uses described by Zebronics or with improper voltage or power supply;
In no event will Zebronics India Private Limited be liable for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Zebronics has been advised of the possibility of such damages. YOU AGREE THAT ZEBRONICS’S LIABILITY IN ANY DISPUTE WILL BE LIABLE TO AN EXTENT OF THE TOTAL AMOUNT YOU PAID FOR THE ORDER OR PRODUCT AT ISSUE.
Zebronics will provide support services to ‘out of warranty’ products, provided the said products and spare parts are available in its inventory. In case of lack of availability due to the products/spare parts not being manufactured any more by Zebronics (due to reasons attributable to advancement in technology, innovation, new product launch, etc.), Zebronics, at its sole discretion, may offer to provide the customer with an upgraded product or a refurbished product. The cost of the upgraded product or a refurbished product, which is not negotiable, may vary from product to product and the customer will be required to bear the same.