FAQ - TV Tuner

TV Tuner

EXTERNAL LCD/LED TV TUNER

Q. When I try to adjust my resolution I am getting no input signal from monitor?
A. You can reset the resolution by following below instruction, please make sure you getting response from TV tuner,  whenever you press any key in remote LED will blink on the TV Tuner.
Step 1: "Press" menu button 1 time
Step 2: "Press" Volume (–) 2 time
Step 3: "Press" Channel (+) 1 time
Step 4: "Press" Volume (+) 1 time
Q. How do I connect my DTH set up box with the TV tuner?
A. Yes, you can connect your cable/DTH set up box using RCA cable. Please connect audio/video pins and change below settings in your TV tuner.
Step 1: On menu ->Sys -> Video sys -> “NTSC M or AUTO based on input
Step 2: On menu -> Sys -> Video source -> “C VIDEO”
Q. I want to use my system and TV tuner simultaneously, what is the connection?
A.  Below step will give you an idea of connection procedure, this will enable both system and TV tuner to perform simultaneously
Step 1: VGA in of TV tuner to Motherboard VGA out.
Step 2: VGA out of TV tuner to Monitor VGA in.
By selecting PIP mode on remote will allow you to watch TV simultaneously while you working in system.
By selecting screen refresh rate of 60HZ in your operating system this mode will perform optimally.
Q. What is the password for child lock?
A. Press 0000(4 Times zero)
Q. Internal speaker not working/ No audio/ No power/ Remote not working?
A. Please visit nearest service center for troubleshoot regarding above problems.

USB TV TUNER:

Q. Which all operating systems are supported by USB TV Tuner.
A. Please refer to the product box or product page on the website for the same information.
Q. Can you please share driver link and application link for USB TV Tuner?
A. You can download the driver from this link - http://zebronics.com/download-drivers/
Please select the product after clicking on the link.
Q. Video  in black and white (Color problem)?
A. Please go to setup on the TV tuner application -> Display - > press “default color”
If not by above step please follow below also
For cable TV - Setup -> Device - > Video source Select “TV” and select “PAL B”
For DTH set up box - Setup -> Device - > Video source Select “AV” and select “NTSC M”
Q. No sound problem?
A. Please go to setup on the TV tuner application
For input -> Device -> Select audio input based on system audio source.
For output - > Volume Device -> Select audio output.
Q. Getting error code while installing device driver and application or while opening the application? Please help.
A. Please uninstall device driver and application. Install both driver and application again, it would be better if you clear related TV tuner name in your system registry before installing again.  You can access registry by typing the following command in run – "regedit"
Q. How to record a TV program using  Internal TV tuner?
A. Please set the below set up for recording a program
On setup - > Record - > Record - > "Select DVD"
Q. Does USB TV tuner support DTH connection?
A. Yes, it will support you must have got separate cable to connect your DTH video and two audio channels. (AV Cable will look like a RCA cable, i.e. Red and two black connectors)

INTERNAL TV TUNER:

Q. Which all operating systems are supported by Internal TV Tuner.
A. Please refer to the product box or product page on the website for the same information.
Q. Can you please share driver link and application link for Internal TV Tuner?
A. You can download the driver from this link - http://zebronics.com/download-drivers/
Please select the product after clicking on the link.
Q. Video in black and white (Color problem)?
A. Please go to setup on the TV tuner application -> Display - > press "default color"
If not by above step please follow below also
For cable TV - Setup -> Device - > Video source Select "TV" and select "PAL B"
For DTH set up box - Setup -> Device - > Video source Select "AV" and select "NTSC M”
Q. No sound problem?
A. Please go to setup on the TV tuner application
For input -> Device -> Select audio input based on system audio source.
For output - > Volume Device -> Select audio output.
Q. Getting error code while installing device driver and application or while opening the application? Please help.
A. Please uninstall device driver and application. Install both driver and application again, it would be better if you clear related TV tuner name in your system registry before installing again.  You can access registry by typing the following command in run – "regedit"
Q. How to record a TV program using  Internal TV tuner?
A. Please set the below set up for recording a program
On setup - > Record - > Record - > "Select DVD"
Q. Device not detecting/ Black screen in application/ Remote not working.
A. Please visit nearest service center for troubleshoot regarding above problems.